We take our responsibility to protect the personal information provided to us seriously. This statement explains how we do that. It sets out what we do with the personal information we hold, how we protect it, and it explains your privacy rights (if applicable).
Windsor Royal Station might update this Privacy Statement from time to time. When we have to do this the revised statement will be posted on this page, and where appropriate, by notification on our homepage. You should check this page from time to time to review any changes we have made.
When we collect personal information, we are open about how we will use it.
We rely upon a number of different legal bases for processing personal information and special category personal information – these include processing personal information where it is in our legitimate interests to do so, where this is necessary for the fulfilment of a contract or where the processing is necessary to carry out our obligations under employment law. Where we rely on our legitimate interests, this means that we use personal information to run our business and to provide the services we have been asked to provide. We only collect information that has been supplied voluntarily, you do not have to provide us with personal information. However, if you do not provide us with information we need by law or require to do work, we may not be able to offer certain products and services.
We use your personal information in compliance with all the relevant laws and may use it in one or more of the following ways:
We may share your personal information with:
We will never sell your personal information and we take steps to keep your details safe and secure.
If you have provided us with consent to supply you with marketing and information, you can withdraw your consent at any time by email to [email protected] Where we keep and process your information We might transfer and store the information we collect from you outside the European Economic Area (EEA). It may be processed by staff or our suppliers outside the EEA. When we do this we aim to make sure the information is secure and properly protected.
We commit to maintaining the deployment of appropriate security to protect personal information wherever it is located, and whether it is in electronic or manual form. To do this we may use a variety of mechanisms depending on where the information is stored and the relationship between Windsor Royal Station and any recipient organizations.
Where applicable you may have the following rights over your personal information:
You can access the personal information we hold about you. To do so please contact us by email at [email protected]. There is no charge for us providing this information to you. You can also ask for information that you have provided to us in a machine-readable format, so you can transfer it to another organization if you want to.
If for any reason you do not want us to hold or use your information please contact us by email at [email protected].We may need to keep some of your information for legal and business reasons, for example to comply with a regulatory requirement.
If you think the personal information we hold is wrong contact us [email protected] and we will check and correct it if necessary. We are committed to holding personal information that is accurate and current.
We endeavor to keep your information for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. If you would like us to delete your information please contact us [email protected].
If you need to make a complaint about our handling of your personal information, please contact us directly at [email protected]. If you are unhappy with how we deal with your complaint, you can contact your Country Data Protection Authority. Information Commissioner’s Office – https://ico.org.uk/
If you have any other questions about your personal information, please contact us by email at [email protected]. For all enquiries not relating to your Personal Information please contact us [email protected].